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Testimonials

Let's be proud of what we do in social care, let's share the good things that happen and let's remind people to Believe in Good Care.

My mother was at Blenheim Care Home for 13 months and during that time (before her death this September) she was cared for in a loving and sensitive way.  Every one of the staff were friendly, helpful and very caring towards her.  They looked after her with palliative end of life care right until her death.  I can't speak more highly of them.

Staff are very helpful and engaging.  They have taken the time to help this new service improve.

As a family we cannot thank you enough from the bottom of our hearts!  The care and dignity you showed to our dad was wonderful.  He only stayed with you for the last 2 weeks of his life, but we definitely thought he was in the right place and couldn’t have wished for better for him.  Your care, kindness and respect for a very shy and private man we, as a family, will be eternally grateful for.  Heartfelt thanks are not enough. With love.

Always bright, helpful staff.  Very organised and always complete documentation correctly (which is not always the case for other care homes).

Many thanks for the truly wonderful care you gave to M whilst a resident at the home.

Thank you for caring so well for mum.  Dementia/Alzheimer's is such a difficult condition to care for.  I believe she was happy here.

Thank you for the care my mum has received from yourselves.  She enjoyed her time with you and loved the food.

The carers (Kim & Kelly) were so good, very experienced and helpful while I was reviewing the patient tonight.  I will remain very grateful to them for their services to the patient.

Amazing work Gordon, I am so chuffed!  Thank you so much for all you re doing with L.

What a lovely home with kind, caring and welcoming staff.  We visited our friend staying at the home on a short-term basis and every time was a pleasure.  The staff on the front desk were welcoming and the musical entertainment was enjoyable.  Some areas of the home could do with updating; however, in general, it is a clean and homely place.

Thank you once again for all the hard work you put in, in order that mum could move to your care home.  I just wanted to put in writing just how caring and professional your staff have been with mum.  I know my brother and I have made the right decision for her and my cousin, who had come to see her from Scunthorpe this weekend, was extremely impressed with everything he saw.

Thank you so much for the patient care you gave R while he was with you.  You were all very attentive and professional, even when he became difficult at times.  We rather landed ourselves on you from Paris, but the safety and nursing that he received put him back on track.

Thank you for your care and consideration for mum.  Mum has been very well looked after here.  Your patience and care has been wonderful.

My mother has been with Blenheim for over 5 years now and during this time she has been extremely well looked after and is always treated with kindness, respect and understanding.  The staff are friendly and helpful and I am always kept informed of any health problems my mother has (she is now over 100!).  I feel Blenheim always have their clients' interests at heart. In short, a happy friendly and caring environment.

S and I and the family would like to thank you all for the loving care you gave J in her last weeks.  It was hard to watch but she was very peaceful at the end.  Thanks to you all.

Visited the home for the first time to see my mother.  She looked very well and seemed very comfortable in her surroundings.  She loves the entertainers that perform at the home from time to time.  All the staff are caring and I was impressed with everyone I came into contact with.  I feel relieved that we were able to find my mother safe accommodation where she would be well cared forHappy wth the care home.

Thank you and all your colleagues for taking good care of P - well done! Very much appreciated.

Thank you so much for all you  did for both Dad and us - his family - your care was excellent and we are so very grateful!

I am writing to say a big thank you to you and the wonderful staff at Rochester Care Home.  A truly lovely day with so much effort and kindness. Thank you all for making it so special.

Thank you (all) so much for looking after my mum with kindness and affection that was noticeable to all who visited her. The difference your care made to the end of her life is something for which I am very grateful; you have a remakable manner and a capable team.

To those behind the scenes/ those we have forgotten to write to independently.  Thank you all so much for your care and compassion in looking after Dad and us - his family.  We love that you took the trouble to find out who Dad was and to hold our hands in his final days.

Thank you for the effort that you and your team put in to making yesterday such a memorable occasion.

The staff have been very caring to J in the last hours of her life.  Myself and family have been happy with the care they have given her. With heartfelt thanks.

I just wanted to say thank you from the bottom of my heart for giving me the opportunity to work at Rochester Care Home.  I have enjoyed working with each and every one of you.   You have been so kind and supportive and will miss you all.

Full of praise regarding the care of his father.  He was full of praise for the home saying they could not have done more and from the momemt V went into the home, he felt at home.  G specifically praised Anoop and Nabitha saying they were absolutely fantastic.  Everyone was so kind and helpful.   When they went to have a look at the place it was full of activities, no one looked bored which he said was a big seller to his family.  He said Dawn and the team were very nice and helpful.  Everyone was so kind and they wanted to stay at Tilford too!

Just to say thank you for looking after C for us.  You have all been  exceptionally caring and he has certainly benefited from his stay.  We hope he will soon have his hip operation and then steadily improve. 

Just to say another big thank you for your kindness, care, professionalism, fun and friendship to my friend during his stay with you.  Also for your kindness to all of us - his family. You made us feel that we were part of your family. Two very small words but meant from the bottom of your hearts.

On behalf of my brothers and I, I would like to extend many thanks to you and all the staff at Lansdowne Hill for the loving care and attention you showed mum during her relatively short time with you   I know she really appreciated everything that was done for her.  Hopefully she'll soon feel as settled and comfortable in her new home.

As I started to visit Dad more often, I soon realised how much more you are than the 'lady on the end of the phone'!  Thank you so much for all your care and reassurance - you make such a huge difference and I thank you for that.

Mum did really well and enjoyed all the lovely attention which we and all the brilliant staff of Crecy gave her on her very special 90  years young birthday.  Many thanks to you all for the beautiful flowers, card and cake - it was much appreciated.  Thank you once again for making it such a special day for a very, very special lady!

We are very impressed with Vicky and her team with the care and support they give to our D.  This has made the move a great success and he has settled in well and is very happy!

We are very impressed with Vicky and her team with the care and support they give to our D.  This has made the move a great success and he has settled in well and is very happy!

Thank you for the excellent care you took looking after M, whilst I was recovering from my operation.  I am very grateful.

Thanks for the care I have had at the home also the fun and laughter.  Keep on with your good work.  I wish you all the best.

You're all wonderful.  Made my day.

Thank you for all your help and support in this very difficult time.  Thank you for looking after V.

To management and all the staff for making my stay with you so wonderful Accommodation and food was excellent I enjoyed my stay very very much.  I look forward to my next visit.

Please find attached a letter from myself and my brothers which presents our estimation of the excellent treatment our mother is receiving at Edgehill Care Home:  I am writing on behalf of myself and my brothers.  We wish to be disassociated from the postal card review of Edgehill Care Home submitted by our sister on Thursday 27 July.  Her review in no way represents our views of Edgehill or that of our mother.  In fact, our mother has independently said how happy she is living at Edgehill.  Since she became a resident at Edgehill we have witnessed a great improvement in her emotional and physical health.  By writing to you we also want to express our support and thanks to Denise Stevens and all the staff at Edgehill.  Their professional approach to the care and support for our mother on a daily basis has definitely contributed to her well-being and quality of life.

Just a belated letter of thanks for the loving care and attention given by the staff at your care home here in Swanage.  My lovely wife was well looked after and cared for with loving care given by all your staff there.  She was happy and loved the music and attention she got.  She was happy there, which made things a lot easier for me, as we had been married for almost 63 happy years.  Thanks again.  Please pass my thanks on to Gainsborough.

Cannot thank you enough for all the caring you gave Mum.  Will miss you all terribly.  All our love.

My mother was at Blenheim Care Home for 13 months and during that time (before her death this September) she was cared for in a loving and sensitive way. Every one of the staff were friendly, helpful and very caring towards her. They looked after her with palliative end of life care right until her death. I can't speak more highly of them.Staff are very helpful and engaging. They have taken the time to help this new service improve.

As a family we cannot thank you enough from the bottom of our hearts! The care and dignity you showed to our dad was wonderful. He only stayed with you for the last 2 weeks of his life, but we definitely thought he was in the right place and couldn’t have wished for better for him. Your care, kindness and respect for a very shy and private man we, as a family, will be eternally grateful for. Heartfelt thanks are not enough. With love.

Always bright, helpful staff. Very organised and always complete documentation correctly (which is not always the case for other care homes).Many thanks for the truly wonderful care you gave to M whilst a resident at the home.Thank you for caring so well for mum. Dementia/Alzheimer's is such a difficult condition to care for. I believe she was happy here.Thank you for the care my mum has received from yourselves. She enjoyed her time with you and loved the food. The carers (Kim & Kelly) were so good, very experienced and helpful while I was reviewing the patient tonight. I will remain very grateful to them for their services to the patient.Amazing work Gordon, I am so chuffed! Thank you so much for all you re doing with L.What a lovely home with kind, caring and welcoming staff. We visited our friend staying at the home on a short-term basis and every time was a pleasure. The staff on the front desk were welcoming and the musical entertainment was enjoyable. Some areas of the home could do with updating; however, in general, it is a clean and homely place.Thank you once again for all the hard work you put in, in order that mum could move to your care home. I just wanted to put in writing just how caring and professional your staff have been with mum. I know my brother and I have made the right decision for her and my cousin, who had come to see her from Scunthorpe this weekend, was extremely impressed with everything he saw.Thank you so much for the patient care you gave R while he was with you. You were all very attentive and professional, even when he became difficult at times. We rather landed ourselves on you from Paris, but the safety and nursing that he received put him back on track.Thank you for your care and consideration for mum. Mum has been very well looked after here. Your patience and care has been wonderful.My mother has been with Blenheim for over 5 years now and during this time she has been extremely well looked after and is always treated with kindness, respect and understanding. The staff are friendly and helpful and I am always kept informed of any health problems my mother has (she is now over 100!). I feel Blenheim always have their clients' interests at heart. In short, a happy friendly and caring environment.S and I and the family would like to thank you all for the loving care you gave J in her last weeks. It was hard to watch but she was very peaceful at the end. Thanks to you all.Visited the home for the first time to see my mother. She looked very well and seemed very comfortable in her surroundings. She loves the entertainers that perform at the home from time to time. All the staff are caring and I was impressed with everyone I came into contact with. I feel relieved that we were able to find my mother safe accommodation where she would be well cared for. Happy wth the care home.Thank you and all your colleagues for taking good care of P - well done! Very much appreciated.Thank you so much for all you did for both Dad and us - his family - your care was excellent and we are so very grateful!I am writing to say a big thank you to you and the wonderful staff at Rochester Care Home. A truly lovely day with so much effort and kindness. Thank you all for making it so special.Thank you (all) so much for looking after my mum with kindness and affection that was noticeable to all who visited her. The difference your care made to the end of her life is something for which I am very grateful; you have a remakable manner and a capable team.To those behind the scenes/ those we have forgotten to write to independently. Thank you all so much for your care and compassion in looking after Dad and us - his family. We love that you took the trouble to find out who Dad was and to hold our hands in his final days.Thank you for the effort that you and your team put in to making yesterday such a memorable occasion. The staff have been very caring to J in the last hours of her life. Myself and family have been happy with the care they have given her. With heartfelt thanks.I just wanted to say thank you from the bottom of my heart for giving me the opportunity to work at Rochester Care Home. I have enjoyed working with each and every one of you. You have been so kind and supportive and will miss you all.Full of praise regarding the care of his father. He was full of praise for the home saying they could not have done more and from the momemt V went into the home, he felt at home. G specifically praised Anoop and Nabitha saying they were absolutely fantastic. Everyone was so kind and helpful. When they went to have a look at the place it was full of activities, no one looked bored which he said was a big seller to his family. He said Dawn and the team were very nice and helpful. Everyone was so kind and they wanted to stay at Tilford too!Just to say thank you for looking after C for us. You have all been exceptionally caring and he has certainly benefited from his stay. We hope he will soon have his hip operation and then steadily improve. Just to say another big thank you for your kindness, care, professionalism, fun and friendship to my friend during his stay with you. Also for your kindness to all of us - his family. You made us feel that we were part of your family. Two very small words but meant from the bottom of your hearts.On behalf of my brothers and I, I would like to extend many thanks to you and all the staff at Lansdowne Hill for the loving care and attention you showed mum during her relatively short time with you I know she really appreciated everything that was done for her. Hopefully she'll soon feel as settled and comfortable in her new home.As I started to visit Dad more often, I soon realised how much more you are than the 'lady on the end of the phone'! Thank you so much for all your care and reassurance - you make such a huge difference and I thank you for thatMum did really well and enjoyed all the lovely attention which we and all the brilliant staff of Crecy gave her on her very special 90 years young birthday. Many thanks to you all for the beautiful flowers, card and cake - it was much appreciated. Thank you once again for making it such a special day for a very, very special lady!We are very impressed with Vicky and her team with the care and support they give to our D. This has made the move a great success and he has settled in well and is very happy!We are very impressed with Vicky and her team with the care and support they give to our D. This has made the move a great success and he has settled in well and is very happy!Thank you for the excellent care you took looking after M, whilst I was recovering from my operation. I am very grateful.Thanks for the care I have had at the home also the fun and laughter. Keep on with your good work. I wish you all the best.You're all wonderful. Made my day.Thank you for all your help and support in this very difficult time. Thank you for looking after V.To management and all the staff for making my stay with you so wonderful. Accommodation and food was excellent. I enjoyed my stay very very much. I look forward to my next visit.Please find attached a letter from myself and my brothers which presents our estimation of the excellent treatment our mother is receiving at Edgehill Care Home: I am writing on behalf of myself and my brothers. We wish to be disassociated from the postal card review of Edgehill Care Home submitted by our sister on Thursday 27 July. Her review in no way represents our views of Edgehill or that of our mother. In fact, our mother has independently said how happy she is living at Edgehill. Since she became a resident at Edgehill we have witnessed a great improvement in her emotional and physical health. By writing to you we also want to express our support and thanks to Denise Stevens and all the staff at Edgehill. Their professional approach to the care and support for our mother on a daily basis has definitely contributed to her well-being and quality of life.Just a belated letter of thanks for the loving care and attention given by the staff at your care home here in Swanage. My lovely wife was well looked after and cared for with loving care given by all your staff there. She was happy and loved the music and attention she got. She was happy there, which made things a lot easier for me, as we had been married for almost 63 happy years. Thanks again. Please pass my thanks on to Gainsborough.Cannot thank you enough for all the caring you gave Mum. Will miss you all terribly. All our love.
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