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Testimonials

Let's be proud of what we do in social care, let's share the good things that happen and let's remind people to Believe in Good Care.

To all the staff who cared for the late MC.  I would like to thank them for their hard work and caring whilst M stayed at Gainsborough.  I was impressed by the caring attitude shown by the nursing staff and this was particularly apparent as M deteriorated.  She died peacefully, so thanks also to the community nurse who attended her.

What a surprise for our Diamond Wedding - could not have been better.  The work you all put in, the detail and attention, balloons, banners, flowers, the cake was really nice and very pretty.  We thank the lady who made it for us.  All the food was so good, the buffet perfect and looked good.  Jacqueline was great - we enjoyed singing and dancing, loved how you all joined in.  You all made it a real party.  P and I and our family all enjoyed it so much.  Thank you, Irene, and all the girls, very much appreciated.  Last, but not least, my sincere thanks for the way you look after P and indeed all the people in your care.  You are like a big family

With all my gratitude -on behalf of my family, we would like to thank you all for the kindness, love and care shown to our mum in the last few weeks of her life  No one could have done more.  Thank you.

The family of BB would like to express their deep gratitude for the care and compassion given to our dad in his final days and hours.  Also, the kindness and compassion given to all his family.

Thank you very much for everything you do for dad.

Thank you for taking care of our aunt so well.

Firstly, a huge thank you for all your care and concerns helping uncle B to settle into the home.  Once he had started going on his outings he couldn’t wait for the next time.  Thank you to Izzy for making it a pleasure for uncle B.  On the front of the card are bluebells; he was waiting to take the bus to Bulbarrow in April to see and smell them.  They are always beautiful. Please, if possible, could you take the bus there in his memory.  Iylona, the physio, you gave to B was greatly appreciated.  You did your very best to try to get B his leg, but sadly it wasn't to be.  We cannot thank everyone individually for all the care, compassion and love which was given and shown to uncle B.   We wish you all every success in the home as it has been extremely difficult with reviews.  As far as I was concerned, your home was run efficiently, always immaculately clean and smelling clean and fresh always.  Once again, a HUGE THANK YOU TO ALL AT THE BADBURY UNIT.

Just a very big thank you for looking after mum so well.

To all the staff at Gainsborough - a very big thank you for looking after C - with best wishes

Thank you very much to you all for the kindness and help that everyone gave to B on the 12 months she was in good care.  We all appreciated it very much.  B was very happy and settled with you all.

I want to thank you and the girls for the wonderful care you gave my mum.  In the 2 years she was with you she was treated with much care and respect, even though it must have been challenging at times.  She was kept warm, clean and well fed and comfortable and seemed happy to be there. In fact, she was convinced it was HER home!  Her last few days were handled with dignity and compassion, both for her and us. I will always be eternally grateful for being able to spend that last day with her quietly listening to her favourite music and having the chance to say what I wanted to say to her and hold her close and to say my final goodbyes.

Dear Dawn and all the incredible staff who cared for J. THANK YOU.  You made a huge difference at a difficult time.

Thank you for all the support and help you have given, shown our dear mum.  With love.

Thank you so much for all your kindness and care you gave whilst he was with you and also for helping us as a family during his last days.

I'm sorry it has taken me so long to write and thank you for everything you did for B.  She told me several times that she was very happy at Badbury.  I know she had her little ways and could be demanding and difficult, but the staff seemed to deal with her very well.  She did have good qualities too and the care she was given brought those out too.  The funeral went well - despite the most horrible weather!  The poor undertaker got completely soaked through between hearse and church door - B's last laugh!

Most impressive atmosphere and ambience home environment.  Met and observed some residents in group chatting, happy and joyful.  All interacting well with the members of staff on duty and the home manager.  ExcellentI would not mind this home at my old age. 

Good afternoon to you from Greece.  I would like to make a donation to your home in memory of my much-loved aunt who you cared for at the end of her life.  Please accept my thanks to you and your staff for looking after her so well.

Thank you and also the entire team for their hard work and dedication, not only at Christmas but also throughout the year!

Thank you for looking after F in her last days.

Thank you so much for your care of J, especially what you all did for his birthday.  Thank you all so much.  I know you all work under extreme pressure

I just wanted to say a big thank you to all the staff looking after my dad.  Your dedication, caring and friendly, honest approach helped me to be strong in his final days. He was so happy at your home, always (mostly) smiling, eating.  I want to thank you all from the bottom of my heart - you are all amazing.

Thank you for all the care and looking after mum.

May I take this opportunity to thank you and your staff at the home for looking after J so wellWe feel reassured that she spent her last few weeks being looked after by very caring people.

Grateful thanks to Agincare staff and management present and past for compassionate care over a 4 year stay.

I wanted to say how grateful I am that J ended his life at the Waterloo Care Home. Our family would like to thank you and all your lovely staff for their help and kindness to us as well as to J and putting up with the presence of many of our family  Thank Katrina for attending his final needs and being so comforting to me.  My best wishes to you all and please know that you are all very much appreciated.

I am so grateful for all you did for my husband.  You are a wonderful team and I will always remember how kind you all were.

Her husband improved considerably whilst in their care.

Thank you all so much for looking after my dad so well over the last 2 weeks.  He had settled in so well so quickly and that is thanks to you all, your hard work and your care.  We will miss you all. Much love.

Thank you so very much for taking good care of my mum throughout her stay with you.  Much appreciated.

Thank you for all you've donefor dad.

We would like to thank you all so much for your care of J.  It could not have been better.  We are very grateful to you alll.  Thank you Dawn for coming to the funeral.  We gave him a good 'send off'.

Thank you all so much for your kindness to mum.

Just a short note to formally thank you all for your help with my mum for the last years of her life.  I know she was settled and happy at Agincourt. Thank you to Barbara and those (names escape me) who attended the funeral on Friday.  I expect you attend a few of these, but we are pleased as the whole event went as we, and I am sure my mum, would have wished.  Your presence was appreciated.  Again, thank you.  Keep up the good work.

I would be grateful if you would convey my gratitude to the staff at Crecy for their kindness and the care  they take of my mother.

Mum was in Fulford Care Home for 5 weeks.  The staff are very kind and helpful.  I would like to say the care worker was brilliant, very attentive to mum, and helpful to me when I needed to understand the personal care side of things.  The lady in the office was particularly welcoming and helpful, setting up a nurse to visit mum when she was back home -  thank you.

All staff are polite and willing to help.

big thank you for your care and kindness towards our mum.  Please take this as a personal acknowledgement to each and every one of you.  Thanks again.

I had to write just to say many thanks to Katrina for your kind attention to J and to me during his stay at Waterloo Care Home and attending to him after he died.  I suspect there are times when you don’t like your job and many of us would say we don't know how you do it, but you do, and we all have to be grateful for people like you.  Wishing you all the best.

Thank you so much for all your support to my husband during a very difficult time for us as a family.

It was a real pleasure to teach your team and I look forward to working with yourself and your team in the future - they are a real asset to your care home.

To all the staff who cared for the late MC. I would like to thank them for their hard work and caring whilst M stayed at Gainsborough. I was impressed by the caring attitude shown by the nursing staff and this was particularly apparent as M deteriorated. She died peacefully, so thanks also to the community nurse who attended her.What a surprise for our Diamond Wedding - could not have been better. The work you all put in, the detail and attention, balloons, banners, flowers, the cake was really nice and very pretty. We thank the lady who made it for us. All the food was so good, the buffet perfect and looked good. Jacqueline was great - we enjoyed singing and dancing, loved how you all joined in. You all made it a real party. P and I and our family all enjoyed it so much. Thank you, Irene, and all the girls, very much appreciated. Last, but not least, my sincere thanks for the way you look after P and indeed all the people in your care. You are like a big family. With all my gratitude -on behalf of my family, we would like to thank you all for the kindness, love and care shown to our mum in the last few weeks of her life No one could have done more. Thank you.The family of BB would like to express their deep gratitude for the care and compassion given to our dad in his final days and hours. Also, the kindness and compassion given to all his family.Thank you very much for everything you do for dad.Thank you for taking care of our aunt so well.Firstly, a huge thank you for all your care and concerns helping uncle B to settle into the home. Once he had started going on his outings he couldn’t wait for the next time. Thank you to Izzy for making it a pleasure for uncle B. On the front of the card are bluebells; he was waiting to take the bus to Bulbarrow in April to see and smell them. They are always beautiful. Please, if possible, could you take the bus there in his memory. Iylona, the physio, you gave to B was greatly appreciated. You did your very best to try to get B his leg, but sadly it wasn't to be. We cannot thank everyone individually for all the care, compassion and love which was given and shown to uncle B. We wish you all every success in the home as it has been extremely difficult with reviews. As far as I was concerned, your home was run efficiently, always immaculately clean and smelling clean and fresh always. Once again, a HUGE THANK YOU TO ALL AT THE BADBURY UNIT.Just a very big thank you for looking after mum so well.To all the staff at Gainsborough - a very big thank you for looking after C - with best wishesThank you very much to you all for the kindness and help that everyone gave to B on the 12 months she was in good care. We all appreciated it very much. B was very happy and settled with you all.I want to thank you and the girls for the wonderful care you gave my mum. In the 2 years she was with you she was treated with much care and respect, even though it must have been challenging at times. She was kept warm, clean and well fed and comfortable and seemed happy to be there. In fact, she was convinced it was HER home! Her last few days were handled with dignity and compassion, both for her and us. I will always be eternally grateful for being able to spend that last day with her quietly listening to her favourite music and having the chance to say what I wanted to say to her and hold her close and to say my final goodbyes.Dear Dawn and all the incredible staff who cared for J. THANK YOU. You made a huge difference at a difficult time.Thank you for all the support and help you have given, shown our dear mum. With love.Thank you so much for all your kindness and care you gave whilst he was with you and also for helping us as a family during his last days.I'm sorry it has taken me so long to write and thank you for everything you did for B. She told me several times that she was very happy at Badbury. I know she had her little ways and could be demanding and difficult, but the staff seemed to deal with her very well. She did have good qualities too and the care she was given brought those out too. The funeral went well - despite the most horrible weather! The poor undertaker got completely soaked through between hearse and church door - B's last laugh!Most impressive atmosphere and ambience home environment. Met and observed some residents in group chatting, happy and joyful. All interacting well with the members of staff on duty and the home manager. Excellent. I would not mind this home at my old age. Good afternoon to you from Greece. I would like to make a donation to your home in memory of my much-loved aunt who you cared for at the end of her life. Please accept my thanks to you and your staff for looking after her so well.Thank you and also the entire team for their hard work and dedication, not only at Christmas but also throughout the year!Thank you for looking after F in her last days.Thank you so much for your care of J, especially what you all did for his birthday. Thank you all so much. I know you all work under extreme pressure. I just wanted to say a big thank you to all the staff looking after my dad. Your dedication, caring and friendly, honest approach helped me to be strong in his final days. He was so happy at your home, always (mostly) smiling, eating. I want to thank you all from the bottom of my heart - you are all amazing.Thank you for all the care and looking after mum.May I take this opportunity to thank you and your staff at the home for looking after J so well. We feel reassured that she spent her last few weeks being looked after by very caring people.Grateful thanks to Agincare staff and management present and past for compassionate care over a 4 year stay.I wanted to say how grateful I am that J ended his life at the Waterloo Care Home. Our family would like to thank you and all your lovely staff for their help and kindness to us as well as to J and putting up with the presence of many of our family Thank Katrina for attending his final needs and being so comforting to me. My best wishes to you all and please know that you are all very much appreciated.I am so grateful for all you did for my husband. You are a wonderful team and I will always remember how kind you all were.Her husband improved considerably whilst in their care. Thank you all so much for looking after my dad so well over the last 2 weeks. He had settled in so well so quickly and that is thanks to you all, your hard work and your care. We will miss you all. Much love.Thank you so very much for taking good care of my mum throughout her stay with you. Much appreciated.Thank you for all you've done for dad.We would like to thank you all so much for your care of J. It could not have been better. We are very grateful to you alll. Thank you Dawn for coming to the funeral. We gave him a good 'send off'.Thank you all so much for your kindness to mum. Just a short note to formally thank you all for your help with my mum for the last years of her life. I know she was settled and happy at Agincourt. Thank you to Barbara and those (names escape me) who attended the funeral on Friday. I expect you attend a few of these, but we are pleased as the whole event went as we, and I am sure my mum, would have wished. Your presence was appreciated. Again, thank you. Keep up the good work.I would be grateful if you would convey my gratitude to the staff at Crecy for their kindness and the care they take of my mother.Mum was in Fulford Care Home for 5 weeks. The staff are very kind and helpful. I would like to say the care worker was brilliant, very attentive to mum, and helpful to me when I needed to understand the personal care side of things. The lady in the office was particularly welcoming and helpful, setting up a nurse to visit mum when she was back home - thank you.All staff are polite and willing to help.A big thank you for your care and kindness towards our mum. Please take this as a personal acknowledgement to each and every one of you. Thanks again.I had to write just to say many thanks to Katrina for your kind attention to J and to me during his stay at Waterloo Care Home and attending to him after he died. I suspect there are times when you don’t like your job and many of us would say we don't know how you do it, but you do, and we all have to be grateful for people like you. Wishing you all the best. Thank you so much for all your support to my husband during a very difficult time for us as a family. It was a real pleasure to teach your team and I look forward to working with yourself and your team in the future - they are a real asset to your care home.
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