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"I want you to know how much I think that the care I witnessed in your home was nothing short of exemplary". Daughter of resident

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Dementia care

We know that coming to terms with dementia can be a daunting and distressing experience, which is why all our staff see the person first, not the illness they are suffering.

Staff in our specialist dementia care homes are trained to connect with individuals and to support and understand the individual’s reality. We try to create a home-from-home environment, where familiar objects can be seen to help with orientation and conversation points.

This includes reminiscence activities as well as enabling residents to continue helping with daily domestic tasks around the home, such as, washing up, dusting, laying dinner tables, and so on – if of course they like this!

We call our approach ‘person-centred care’. It means we respect you as an individual and plan your care according to your needs.

We achieve this by taking time to listen to what you want and do everything possible to help you retain your sense of identity and feeling of self-worth but, more importantly, we help you live life to the full, regardless of your illness or disability.

Agincare has offered dementia care for many years and our homes have always worked with mental health and dementia care specialists to support and manage more challenging behavior where this presents.

Dementia training

All of our care and support workers complete the nationally recognised care certificate, which include the basic principles of dementia care. Specific client needs-led training is taught by internal and external trainers and/or healthcare professionals. 

In addition to this, we have an internal 'person-first: principles of dementia' (level 3) training programme in place that covers the following:

  • Person-centred dementia care
  • Effects on feelings and behaviours
  • Mental capacity and deprivation of liberty safeguards
  • Behaviour that challenges
  • Supporting & working with families and friends

Agincare runs a Dementia Champions programme. These individuals act as leaders of best practice, person-centred dementia care delivery and provide support to all care workers throughout the organisation.

Our Training Department works closely with our Group Quality Manager, as well as local and national organisations, to continually appraise and enhance our training.

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"If you like it you'll love it - you just have to give it a go!"

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